Frequently Asked Questions

🐶 Are you dog friendly?

Absolutely—we love meeting your four-legged friends! Dogs are welcome across the site, including in our rental static caravans.
Please keep them on a lead at all times and ensure you clean up after them.

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⏰ What time is check-in / check-out?

Check-in: 1:00 PM – 7:00 PM

Check-out: By 11:00 AM

When you arrive, please go to reception and we will get you checked in.
If you expect to arrive after 7:00 PM, please let us know in advance.

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🚽 Chemical Waste

To help protect our environment and maintain a healthy septic system, please only use green/eco toilet fluid on site.
Capsules and bottles are available to purchase at reception.

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🚿 Do you have showers and toilets on site?

Yes, we have a near brand-new toilet block and spacious showers with plenty of hot water. We aim to keep all facilities very clean, and there is no charge for using the showers.

Please note: Facilities are cleaned daily between 11:00 AM and 12:30 PM.

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🌊 Can we swim in the sea?

Yes! The beach is public and perfect for swimming, paddling, or paddleboarding.

Safety note:
Children must be supervised at all times near the Sand River and Gruinard Bay. Please read the Water Safety Code posters displayed on site.

We also ask that you respect local wildlife—especially our resident seals—and give them plenty of space while they rest on the rocks.

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🛒 Is there a shop nearby?

Yes—the Post Office in Laide is our nearest convenience store and is well stocked.
It is just a couple of minutes’ walk from the site and is open Monday to Saturday, 9:00 AM – 5:30 PM.
Fuel is also available 24/7 via pay-at-the-pump.

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🍻 Where is the nearest pub or restaurant?

The Jam Jar Bar at the Aultbea Hotel is highly recommended for a warm welcome, great drinks, and excellent food. They are also dog friendly.

Please check their website or Facebook page for opening times, as these vary throughout the season.

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🧺 Do you have laundry facilities?

Yes, we have a washing machine, dryer, and clothesline available for guest use.

£1 coins are required for the machines (change available at reception)

Please use non-bio capsules (available on site)

Machines are domestic size—please avoid overloading

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🍽️ Do you have dishwashing facilities?

Yes, there are two sinks available in the laundry block for washing up.

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⚡ Do you have electric hook-ups?

Yes, electric hook-ups are available for touring pitches and some tent pitches.
Please let us know at the time of booking if you require electric.
Hook-ups are charged at £6 per night.

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🔌 Can I charge devices if I’m in a tent?

Yes, we provide USB charging sockets in the laundry area for small devices such as phones and power banks.

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📶 Wi-Fi & mobile signal

Wi-Fi is available in selected areas across the park. We are currently trialling a new system and continuing to improve coverage throughout the season.
Please note that speeds may be limited due to our rural location.

Mobile signal varies by provider; EE and Vodafone generally have good coverage.

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⌛ Can I have a late checkout?

Late checkout may be available depending on occupancy, for a fee of £5.

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🔥 Fires & BBQs

BBQs are permitted, but they must be raised off the ground to protect the grass.
Please use the ash bins provided.
Campfires and fire pits are not permitted.

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♿ Do you have accessible shower and toilet facilities?

Yes, we have a dedicated accessible wet room with toilet and shower, including ramp access.

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📍 Can we reserve our favourite pitch?

We always do our best to allocate preferred pitches for returning guests, subject to availability.
However, we may need to move bookings due to weather conditions—for example, switching from grass to hard-standing pitches if the ground is wet.

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🌙 Quiet Hours

To ensure everyone can enjoy the peace of the bay, we kindly ask guests to observe quiet hours between 10:00 PM and 8:00 AM.

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🚐 Pitch Markers

For motorhomes and campervans, please leave a marker on your pitch when you leave (e.g. step, water carrier, power cable, or sign).

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🌦️ Weather & ground conditions

As we are a coastal site, weather conditions can change quickly.
Grass pitches may become soft during wet weather, so appropriate footwear is recommended.
We may occasionally move bookings to hard-standing pitches if required.

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⚡ Do you have electric vehicle charging?

Unfortunately, we do not currently offer EV charging facilities.

If you would like to book a place on our lovely park and sample the beauty of this magnificent area first hand then please don't hesitate to get in touch, we would love to hear from you. You can book by email staygruinardbay@hotmail.com, phone 01445 731556 or message us on Facebook Messenger